Garage Door Repair Eagle

24/7 Emergency Garage Door Repair

Effective Date: 8/15/2024

Sawtooth Garage Doors (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Includes your name, address, phone number, email address, and payment details when you purchase our products or services, sign up for newsletters, or contact us.
Non-Personal Information: Includes information about your device, browser type, IP address, and browsing behavior on our website. This data is collected through cookies and similar technologies.
Communication Data: Includes records of your correspondence with us, including email communications, phone calls, and messages sent through our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To process orders, deliver products, schedule services, and manage customer accounts.
Communication: To respond to your inquiries, send order confirmations, provide customer support, and inform you about promotions, updates, and special offers.
Improving Our Services: To analyze website usage, improve our products and services, and enhance your experience on our website.
Marketing: To send you promotional materials and newsletters (you can opt out at any time).
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Trusted third-party companies that assist us in operating our website, processing payments, delivering products, or providing customer support.
Legal Authorities: When required by law, we may disclose your information to comply with legal obligations, respond to legal claims, or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Texting Policy

By providing your phone number to Sawtooth Garage Doors, you consent to receive text messages from us regarding service updates, appointment reminders, promotional offers, and other related communications.

Opting In:
When you submit your phone number through our website, you are opting in to receive text messages. These messages may be sent via automated systems and may include reminders, confirmations, and marketing messages.

Opting Out:
You can opt out of receiving text messages at any time. To stop receiving messages, simply reply “STOP” to any text message you receive from us. You may also contact our customer service to be removed from our texting list.

Message Frequency:
The number of messages you receive may vary based on your interactions with Sawtooth Garage Doors. Message frequency may include reminders, updates, and promotional content.

Data Rates:
Standard message and data rates may apply based on your mobile carrier’s plan. Please check with your mobile service provider for details.

Security and Privacy:
We are committed to protecting your privacy. Your phone number and any personal information you provide are stored securely and will not be shared with third parties without your explicit consent, except as required by law.

Support:
If you have any questions about our texting policy or need assistance, please contact our customer service team.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccuracies in your personal information.
Deletion: Request that we delete your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in the email or contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date. Your continued use of our website or services after any changes indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sawtooth Garage Doors
1114 N Dawn Dr
Boise, ID 83713

(208) 960-2977

This Privacy Policy ensures that Sawtooth Garage Doors prioritizes your privacy and provides transparency on how your personal information is handled.

Google Reviews

Yelp Reviews

      EXCELLENT  
   Based on 26 reviews 
    
 
 
 
   
 
 
       Posted on Yelp  
   
   Bruce C. 
 
 
 
 Verified I would like to thank Ryan who came out and provided me with an estimate to revamp my shop doors.  Included new springs, rollers and bearings.  No high pressure sales pitch based on commissions!  In fact he stated I might get a few more years out of the existing.  He sent Randy and Moses out to complete the upgrade and they did a great job and went the extra mile.  I would highly advise you use Sawtooth Garage Doors!  As a retired General Contractor with 38 years of experience I know a good Company when I see one.
Bruce Chinberg
  
 
      Posted on Yelp  
   
   Philip Reynolds Jr R. 
 
 
 
 Verified After the first call, I received a quick response, fair price and excellent service. I purchased a door opener and needed to have it installed. I asked the technician to perform some preventative maintenance on the existing hardware. He brought it to my attention that the springs were original from 1991 when the house was built. I then had the springs replaced along with a few door rollers with worn out bearings. The only original part that remains is the panels. 
I essentially have a new door at an amazing price. They even offer Veteran discounts. 
I highly recommend Sawtooth Garage Doors.
  
 
      Posted on Yelp  
   
   Christopher K. 
 
 
 
 Verified Solid experience! Spring broke on the garage door, preventing us from opening the door... trapped!
Called and spoke with Nelly. She was understanding, professional, had a sense of humor and did everything she could to get someone to the house. I found Nelly to be transparent with pricing. Service crew arrived, did some measurements and zoomed off to get the spring. Quick teamwork and it was replaced, minor adjustments for ideal opening. They both were above average social skills - that is ALWAYS a treat.
Side note: zero attempt to upsell me on anything.
Only "con"...and I get how this has evolved, but I don't like it...3% surcharge on using a card (credit or debit).
I can without reservations, recommend this company and staff.
  
 
      Posted on Yelp  
   
   Nathan M. 
 
 
 
 Verified Didnt use them, but thats just because another contractor beat them to it. I broke my door the other night, sent them a note and they came out next day. Identical quote to another good contractor at a good value. It was just timing but i wouldnt hesitate to recommend to others!
  
 
      Posted on Yelp  
   
   Roberta J. 
 
 
 
 Verified yes they came out quickly but don't return calls. we've left 3-4 messages because our garage door is noisy when opening or closing and no one gets back to us. super frustrating
  
 
      Posted on Yelp  
   
   Wayne S. 
 
 
 
 Verified I requested service on my garage door as it was sticking upon opening.  The technician immediately knew what the problem was and advised me on how to resolve this issue.  I was very pleased at the on time, prompt and knowledgeable service from Sawtooth Garage Doors.
  
 
      Posted on Yelp  
   
   Andrea H. 
 
 
 
 Verified From the original phone contact through the service, Sawtooth was personable and professional. Ryan called ahead and arrived on time. He gave a reasonable quote and replaced the weatherstripping in the same morning. I appreciate the recommendations he made to keep our garage door in good working condition. I highly recommend Sawtooth. Give them a call
  
 
      Posted on Yelp  
   
   Don S. 
 
 
 
 Verified Ryan did a great job resetting my old shop door springs, lubing the door and checking it out well for a reasonable price. Ryan also let me know the risks before as well as the options to replace the springs on both bays. He also helped me with knowledge on my 23 ft wide Dalton garage door so I was more informed what I should do with it as well. I really think this company wants your business!
  
 
      Posted on Yelp  
   
   Diana G. 
 
 
 
 Verified I highly recommend Sawtooth!  Contacted them regarding automatic garage door which was not opening or closing. So pleased to receive same day service-
Ryan was very knowledgeable and communicated the issue, the suggested resolve as well as quote.  Ryan was amazing. Professional and courteous throughout  - customer service in all areas  was exceptional. Thank you so much!  Don't hesitate to contact Sawtooth!
  
 
      Posted on Yelp  
   
   Scott W. 
 
 
 
 Verified This is a company that wants to earn your business. My 8-ft door was damaged and needed to be replaced. In addition my 16-ft door had one spring hub that had come loose and was overloading the opener for who knows how long. It was also misaligned, thanks to the original installer who subcontracted through my builder. I worked with Jeramie, partner with Kenny who is very knowledgeable and provided a quote with options to choose. In addition to replacing my 8-ft door with the OEM, I elected to go with two new belt-drive openers (extremely quiet!) and total replacement of the springs/rod assembly on my 16-ft door. Sawtooth also replaced all bearings, lubricated, and aligned that door. I got quotes from other companies and was amazed how much their competitors had marked up their materials and services. Sawtooth's technician did an excellent job on installation. One small mistake was noted and Sawtooth sent him right back out to make it right. This is a very integritable company who stands behind their work, will bill you in arrears, and wants to make sure you are completely satisfied. And they even provided a subcontracted painter to finish the job, painting both doors to match. He also did excellent work. I'm really impressed at how this company is being managed and highly recommend them to anyone. I really enjoyed working with them.